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Privacy Policy

Last Updated: November 8, 2024

1. Introduction

Aprendio LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aprendio.ai or use our services.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

  • Contact Information: Name, email address, phone number, company name when you fill out contact forms or request consultations
  • Communication Data: Information contained in messages you send us through contact forms, email, or other communication channels
  • Service Information: Information about your business needs, operational challenges, and project requirements

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and referring URLs
  • Technical Data: Information about your computer or mobile device and internet connection
  • Analytics Data: Aggregated data about how visitors use our website

3. How We Use Your Information

We use collected information for the following purposes:

  • Service Delivery: To respond to inquiries, schedule consultations, and provide our Fractional CAIO services
  • Communication: To send you information about our services, respond to your requests, and provide customer support
  • Website Improvement: To understand how visitors use our website and improve user experience
  • Business Operations: To maintain records, conduct analysis, and manage our business relationships
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., email service providers, analytics providers, hosting services). These providers are contractually obligated to protect your information.
  • Legal Requirements: We may disclose information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
  • With Your Consent: We may share information with third parties when you have given us explicit consent to do so.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Typical retention periods include:

  • Contact form submissions: Up to 2 years or until you request deletion
  • Client project data: Duration of engagement plus 7 years for business records
  • Website analytics: 26 months in aggregated form

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS
  • Secure hosting infrastructure
  • Access controls and authentication
  • Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and collect usage data. Cookies are small data files stored on your device.

Types of cookies we may use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Functional Cookies: Remember your preferences and settings

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your personal information
  • Portability: Request transfer of your information to another service provider
  • Withdraw Consent: Withdraw consent for processing where we rely on consent

To exercise these rights, please contact us using our contact form. We will respond to your request within 30 days.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by us
  • Right to opt-out of sale of personal information (note: we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

12. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. These countries may have different data protection laws than your country of residence. By using our services, you consent to the transfer of your information to these countries.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Aprendio LLC
Wichita, Kansas
Contact: Use our contact form